Institutional Excellence Department

ادارة القسم

ادارة القسم
السيد خالد أبو ملوح
مساعد المدير 
رئيس قسم التميّز المؤسسي
khaledam@yu.edu.jo
4208
 
السيد طارق بلاسمة
رئيس قسم 
tariqmal@yu.edu.jo


الآنسة هناء بني عطا
إداري
hana.baniata@yu.edu.jo

السياسة

السياسة
 

Tasks and Responsibilities

Tasks and Responsibilities

Tasks and Responsibilities:

  1. Leading and developing the institutional excellence system at the university by adopting and implementing best global practices in quality and excellence, in a manner that enhances institutional performance and competitive sustainability.
  2. Managing the institutional awards portfolio locally and internationally through:
    • Identifying suitable strategic awards.
    • Preparing nomination files in accordance with approved standards.
    • Following up on evaluations and analyzing their results to enhance winning opportunities.
  3. Applying global institutional excellence models such as the European Foundation for Quality Management (EFQM), and adapting them to the university environment, including:
    • Evaluating institutional performance according to excellence criteria.
    • Conducting Self-Assessment.
    • Identifying performance gaps and developing improvement plans.
  1. Linking final reports of university-level performance indicators and following up on their achievement periodically.
  2. Promoting a culture of excellence and continuous improvement within the university through:
    Conducting training workshops and awareness programs.
    • Disseminating best institutional practices.
    • Encouraging institutional innovation.
  3. Preparing periodic reports and dashboards to measure the level of progress in implementing excellence standards, and submitting them to senior management to support decision-making.

Contact Us

  •  Irbid - Jordan, P.O Box 566 ZipCode 21163
  •  aqac@yu.edu.jo
  •  027211111 (4210)
  •  0096227211164
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